Customer care
Shipping & Delivery
LAVRIA currently ships to Canada and the United States. Every order is prepared with care and dispatched within the processing window below.
Order Processing
Orders are prepared and processed within 2–4 business days after the order is placed. Business days exclude weekends and applicable holidays. Processing time is separate from shipping/transit time.
Canada
Standard Shipping: $12 CAD
Estimated transit time: 3–5 business days after processing
Complimentary Standard Shipping on orders of $150 CAD or more.
United States
Standard International Shipping: $18 CAD
Estimated transit time: 5–8 business days after processing
Complimentary Standard International Shipping on orders of $200 CAD or more.
Delivery Estimates
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, customs processing, holidays, or other circumstances outside LAVRIA’s control.
International Orders & Customs
LAVRIA currently accepts orders for delivery to Canada and the United States only. U.S. orders may be subject to customs, duties, taxes, or other import charges depending on applicable rules and the shipment. Where these charges are not collected at checkout, the recipient is responsible for charges assessed upon import.
Order Tracking
When tracking is available, customers will receive shipping/tracking information after their order has been dispatched.
Need help with an order?
Contact LAVRIA client care
For shipping questions, delivery status, or order changes, reach out with your order number and the email used at checkout.
Contact client care